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[商业招聘] 凯亚电讯 Altima Telecom诚聘电话中心客服销售人员

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发表于 2017-3-20 16:55 | 只看该作者 |只看大图 回帖奖励 |倒序浏览 |阅读模式

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Altima Telecom is one ofthe leading telecommunications companies proving the best Internet, IP phoneand IPTV services in Canada. We are currently seeking a self-motivated teamplayer to fulfill one of our Customer Service Rep position.
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Job Description
·        Communicate with ourclientele via inbound calls and emails, Provide excellent assistance to ourcustomers’ inquiries which includes: Billing, service offerings, accountupdates, upgrades, cancellations requests, address and servicechanges/upgrades, moving orders, basic technical troubleshooting.
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Skills/Qualifications:
·        Education: Secondary,GED or higher
·        Customer service experience with the telecommunication industry.
·        Technical support experience is an asset
·        Excellent communicationand listening skills.
·        Analytical and problem solving skills.
·        Ability to multi-task,and work under pressure.
·        Ability to work in acomputerized and constantly changing environment.
·        Knowledge of modemconfiguration (DSL modems, CABLEmodems, PBX, LAN, WAN, Android TV box, dualband routers) is an asset.
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Why work at AltimaTelecom?
Our Benefits:
·        Extended Health &Dental Benefits.
·        Employee discounts oncompany’s services.
·        Career advancementopportunities.
Our Work Environment:
·        Casual dress code.
·        Friendly staff.
·        Fulltime : 40 hours/week
·        Salary : Base salary ranges between $12-$16 plusBonuses + night Shift Bonus.
·        StartDate ********Immediately**********

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Job Type: Full-time
Job Location:
·        Montreal
Required education:
·        High school orequivalent
Required experience:
·        Customer Service: 1 year
Required languages:
·        French, English
·        other languages are anasset preferably Mandarin& Cantonese, Spanish, Hindi & punjabi,and Arabic.
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If you are interested in this position, please send your CV to cv@altimatel.com
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www.altimatel.com
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